Wedding Anniversary Engagement Christening/Baptism/Naming Day Retirement Housewarming/Dinner Party

Ordering

How to Order

or

Quantities

There is no minimum order quantity apart from our luxury range where there is a minimum of 20 invitations. Once you have placed your initial order for invitations you can then order additional stationery items at a later date or additional invitations if you require them. We would prefer that when ordering your invitations you place a provisional order for the rest of your stationery to allow time slots in our schedule.

Deposit

A non-refundable deposit of 50% is required to confirm your order. Urgent orders that are required within four weeks of the order date require payment in full. For urgent orders, please check availability with ourselves before placing your order. Your outstanding balance will be required prior to delivery.

Proofs

Proofs will be provided free of charge with each order, these are used for the purpose of layouts and spelling. It is the customers responsibility to check and ensure all proofs are correct. You will be required to sign and return all proofs before production commences.

Cancellations

The 50% deposit when placing your order is non-refundable. Each order is personalised and made to order as per the customers requirements. It is the customers responsibility to check all orders on receipt for damage and order specifications.

Delivery

Your order will be delivered within four weeks of receiving you signed proofs or during busy periods you will be advised of a delivery forecast. Delivery is charged as per Royal Mail special/recorded delivery service or via courier and will need to be signed for. We will advise you in advance when your order is ready for despatch and arrange a delivery date convenient to you. Postage and packing costs are as follows:

Small orders under 1kg = £4.00 per delivery

Large orders over 1kg = £8.00 per delivery

These are an estimate of delivery costs and may be less depending on the weight.

Photo albums, guest books, keepsake boxes and table plans are £5 each per delivery if delivered separately. We do try to ensure that most of your delivery is sent at the same time to keep delivery costs down. However we are aware that invitations are predominantly ordered separately to the rest of the co-ordinating stationery and accessories. Delivery is available to all UK postal addresses and other areas by request.